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Automatic Call Distributor - Global Market Share and Ranking, Overall Sales and Demand Forecast 2026-2032
Industry: Service & Software
Published Date: 2026-07-15
Pages: 105 Pages
Report ld: 6943801
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Automatic Call Distributor Market Size(US$)
CAGR 2026-2032
5.7%
Market Size,2032
USD 902
Million
Market Snapshot
Market Size in 2026 (Value)
US$ 647 million
Market Forecast in 2032(Value)
US$ 902 million
CAGR
5.7%
Years Considered
2021-2032
Base Year
2026
Forecast Period
2026-2032
Source: Secondary research, interviews with experts, and QYResearch analysis
The global market for Automatic Call Distributor was estimated to be worth US$ 616 million in 2025 and is projected to reach US$ 902 million, growing at a CAGR of 5.7% from 2026 to 2032.
n Automatic Call Distributor (ACD) is a telephone facility that manages incoming calls and handles them based on the number called and an associated database of handling instructions. Many companies offering sales and service support use ACDs to validate callers, make outgoing responses or calls, forward calls to the right party, allow callers to record messages, gather usage statistics, balance the use of phone lines, and provide other services.
The North American market for Automatic Call Distributor was valued at US$ million in 2025 and is projected to reach US$ million by 2032, at a CAGR of % from 2026 to 2032.
The Asia-Pacific market for Automatic Call Distributor was valued at $ million in 2025 and is projected to climb to US$ million by 2032, at a CAGR of % from 2026 to 2032.
The European market for Automatic Call Distributor was valued at $ million in 2025 and is projected to total US$ million by 2032, at a CAGR of % from 2026 to 2032.
The global key companies in the Automatic Call Distributor market include Teckinfo, Ameyo, CallerReady, MyOperator, Talkdesk, Five9, Ariatelecom, etc. In 2025, the five largest players accounted for approximately % of revenue.
This report provides a comprehensive view of the global market for Automatic Call Distributor, covering total sales revenue, the market share and ranking of key companies, along with analyses by region & country, by Type, and by Application.
The Automatic Call Distributor market size, estimations, and forecasts are presented in terms of sales revenue ($ millions), with 2025 as the base year and historical and forecast data from 2021 to 2032. The report combines quantitative and qualitative analysis to help readers develop growth strategies, assess the competitive landscape, evaluate their position in the current marketplace, and make informed business decisions regarding Automatic Call Distributor.
MARKET SEGMENTATION
By Company
- Teckinfo
- Ameyo
- CallerReady
- MyOperator
- Talkdesk
- Five9
- Ariatelecom
Consumption by Region
- North America
- United States
- Canada
- Asia-Pacific
- China
- Japan
- South Korea
- Southeast Asia
- India
- Australia
- Rest of Asia-Pacific
- Europe
- Germany
- France
- U.K.
- Italy
- Netherlands
- Nordic Countries
- Rest of Europe
- Latin America
- Mexico
- Brazil
- Rest of Latin America
- Middle East & Africa
- Turkey
- Saudi Arabia
- UAE
- Rest of MEA
Segment by Type
- Small
- Medium
- Large
Segment by Application
- Enterprise
- Government
CHAPTER OUTLINE
Chapter 1: Introduces the scope of the report and the global market size (value). It also summarizes market dynamics and recent developments; identifies key drivers and restraints; outlines challenges and risks for players; reviews relevant industry policies.
Chapter 2: Provides a detailed analysis of the Automatic Call Distributor companies' competitive landscape—including revenue shares, recent development plans, and mergers and acquisitions (M&A).
Chapter 3: Analyzes market segmentation by Type, presenting the size and growth potential of each segment to help readers identify blue-ocean opportunities.
Chapter 4: Analyzes market segmentation by Application, presenting the size and growth potential of each downstream segment to help readers identify blue-ocean opportunities.
Chapter 5: Presents Automatic Call Distributor revenue at the regional level. It offers a quantitative assessment of market size and growth potential by region and summarizes market development, future prospects, addressable space, and country-level market size worldwide.
Chapter 6: Presents Automatic Call Distributor revenue at the country level. It provides segmented data by Type and by Application for each country/region.
Chapter 7: Profiles key players, detailing the main companies' product revenue, gross margin, product portfolios, recent developments, etc.
Chapter 8: Analysis of Value Chain, including the upstream and downstream of the industry.
Chapter 9: Conclusion.
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TABLE OF CONTENTS
1 Market Overview
1.1 Automatic Call Distributor Product Introduction
1.2 Global Automatic Call Distributor Market Size Forecast (2021–2032)
1.3 Automatic Call Distributor Market Trends & Drivers
1.3.1 Automatic Call Distributor Industry Trends
1.3.2 Automatic Call Distributor Market Drivers & Opportunities
1.3.3 Automatic Call Distributor Market Challenges
1.3.4 Automatic Call Distributor Market Restraints
1.4 Assumptions and Limitations
1.5 Study Objectives
1.6 Years Considered
2 Competitive Analysis by Company
2.1 Global Automatic Call Distributor Players Revenue Ranking (2025)
2.2 Global Automatic Call Distributor Revenue by Company (2021–2026)
2.3 Key Companies’ R&D and Operations Footprint and Headquarters
2.4 Key Companies Automatic Call Distributor Product Offerings
2.5 Key Companies General Availability (GA) Timeline for Automatic Call Distributor
2.6 Automatic Call Distributor Market Competitive Analysis
2.6.1 Automatic Call Distributor Market Concentration Rate (2021–2026)
2.6.2 Top 5 and Top 10 Global Companies by Automatic Call Distributor Revenue in 2025
2.6.3 Global Companies by Tier (Tier 1, Tier 2, Tier 3), based on Automatic Call Distributor revenue, 2025
2.7 Mergers & Acquisitions and Expansion
3 Segmentation Automatic Call Distributor Market Classification
3.1 Introduction by Type
3.1.1 Small
3.1.2 Medium
3.1.3 Large
3.1.4 Global Automatic Call Distributor Sales Value by Type
3.1.4.1 Global Automatic Call Distributor Sales Value by Type (2021 vs 2025 vs 2032)
3.1.4.2 Global Automatic Call Distributor Sales Value, by Type (2021–2032)
3.1.4.3 Global Automatic Call Distributor Sales Value, by Type (%), 2021–2032
4 Segmentation by Application
4.1 Introduction by Application
4.1.1 Enterprise
4.1.2 Government
4.2 Global Automatic Call Distributor Sales Value by Application
4.2.1 Global Automatic Call Distributor Sales Value by Application (2021 vs 2025 vs 2032)
4.2.2 Global Automatic Call Distributor Sales Value by Application (2021–2032)
4.2.3 Global Automatic Call Distributor Sales Value by Application (%), 2021–2032
5 Segmentation by Region
5.1 Global Automatic Call Distributor Sales Value by Region
5.1.1 Global Automatic Call Distributor Sales Value by Region: 2021 vs 2025 vs 2032
5.1.2 Global Automatic Call Distributor Sales Value by Region (2021–2026)
5.1.3 Global Automatic Call Distributor Sales Value by Region (2027–2032)
5.1.4 Global Automatic Call Distributor Sales Value by Region (%), 2021–2032
5.2 North America
5.2.1 North America Automatic Call Distributor Sales Value, 2021–2032
5.2.2 North America Automatic Call Distributor Sales Value by Country (%), 2025 vs 2032
5.3 Europe
5.3.1 Europe Automatic Call Distributor Sales Value, 2021–2032
5.3.2 Europe Automatic Call Distributor Sales Value by Country (%), 2025 vs 2032
5.4 Asia Pacific
5.4.1 Asia Pacific Automatic Call Distributor Sales Value, 2021–2032
5.4.2 Asia Pacific Automatic Call Distributor Sales Value by Subregion (%), 2025 vs 2032
5.5 South America
5.5.1 South America Automatic Call Distributor Sales Value, 2021–2032
5.5.2 South America Automatic Call Distributor Sales Value by Country (%), 2025 vs 2032
5.6 Middle East & Africa
5.6.1 Middle East & Africa Automatic Call Distributor Sales Value, 2021–2032
5.6.2 Middle East & Africa Automatic Call Distributor Sales Value by Country (%), 2025 vs 2032
6 Segmentation by Key Countries/Regions
6.1 Key Countries/Regions Automatic Call Distributor Sales Value Growth Trends, 2021 vs 2025 vs 2032
6.2 Key Countries/Regions Automatic Call Distributor Sales Value, 2021–2032
6.3 United States
6.3.1 United States Automatic Call Distributor Sales Value, 2021–2032
6.3.2 United States Automatic Call Distributor Sales Value by Type (%), 2025 vs 2032
6.3.3 United States Automatic Call Distributor Sales Value by Application, 2025 vs 2032
6.4 Europe
6.4.1 Europe Automatic Call Distributor Sales Value, 2021–2032
6.4.2 Europe Automatic Call Distributor Sales Value by Type (%), 2025 vs 2032
6.4.3 Europe Automatic Call Distributor Sales Value by Application, 2025 vs 2032
6.5 China
6.5.1 China Automatic Call Distributor Sales Value, 2021–2032
6.5.2 China Automatic Call Distributor Sales Value by Type (%), 2025 vs 2032
6.5.3 China Automatic Call Distributor Sales Value by Application, 2025 vs 2032
6.6 Japan
6.6.1 Japan Automatic Call Distributor Sales Value, 2021–2032
6.6.2 Japan Automatic Call Distributor Sales Value by Type (%), 2025 vs 2032
6.6.3 Japan Automatic Call Distributor Sales Value by Application, 2025 vs 2032
6.7 South Korea
6.7.1 South Korea Automatic Call Distributor Sales Value, 2021–2032
6.7.2 South Korea Automatic Call Distributor Sales Value by Type (%), 2025 vs 2032
6.7.3 South Korea Automatic Call Distributor Sales Value by Application, 2025 vs 2032
6.8 Southeast Asia
6.8.1 Southeast Asia Automatic Call Distributor Sales Value, 2021–2032
6.8.2 Southeast Asia Automatic Call Distributor Sales Value by Type (%), 2025 vs 2032
6.8.3 Southeast Asia Automatic Call Distributor Sales Value by Application, 2025 vs 2032
6.9 India
6.9.1 India Automatic Call Distributor Sales Value, 2021–2032
6.9.2 India Automatic Call Distributor Sales Value by Type (%), 2025 vs 2032
6.9.3 India Automatic Call Distributor Sales Value by Application, 2025 vs 2032
7 Company Profiles
7.1 Teckinfo
7.1.1 Teckinfo Profile
7.1.2 Teckinfo Main Business
7.1.3 Teckinfo Automatic Call Distributor Products, Services, and Solutions
7.1.4 Teckinfo Automatic Call Distributor Revenue (US$ Million), 2021–2026
7.1.5 Teckinfo Recent Developments
7.2 Ameyo
7.2.1 Ameyo Profile
7.2.2 Ameyo Main Business
7.2.3 Ameyo Automatic Call Distributor Products, Services, and Solutions
7.2.4 Ameyo Automatic Call Distributor Revenue (US$ Million), 2021–2026
7.2.5 Ameyo Recent Developments
7.3 CallerReady
7.3.1 CallerReady Profile
7.3.2 CallerReady Main Business
7.3.3 CallerReady Automatic Call Distributor Products, Services, and Solutions
7.3.4 CallerReady Automatic Call Distributor Revenue (US$ Million), 2021–2026
7.3.5 CallerReady Recent Developments
7.4 MyOperator
7.4.1 MyOperator Profile
7.4.2 MyOperator Main Business
7.4.3 MyOperator Automatic Call Distributor Products, Services, and Solutions
7.4.4 MyOperator Automatic Call Distributor Revenue (US$ Million), 2021–2026
7.4.5 MyOperator Recent Developments
7.5 Talkdesk
7.5.1 Talkdesk Profile
7.5.2 Talkdesk Main Business
7.5.3 Talkdesk Automatic Call Distributor Products, Services, and Solutions
7.5.4 Talkdesk Automatic Call Distributor Revenue (US$ Million), 2021–2026
7.5.5 Talkdesk Recent Developments
7.6 Five9
7.6.1 Five9 Profile
7.6.2 Five9 Main Business
7.6.3 Five9 Automatic Call Distributor Products, Services, and Solutions
7.6.4 Five9 Automatic Call Distributor Revenue (US$ Million), 2021–2026
7.6.5 Five9 Recent Developments
7.7 Ariatelecom
7.7.1 Ariatelecom Profile
7.7.2 Ariatelecom Main Business
7.7.3 Ariatelecom Automatic Call Distributor Products, Services, and Solutions
7.7.4 Ariatelecom Automatic Call Distributor Revenue (US$ Million), 2021–2026
7.7.5 Ariatelecom Recent Developments
8 Industry Chain Analysis
8.1 Automatic Call Distributor Value Chain
8.2 Automatic Call Distributor Upstream Analysis
8.2.1 Key Raw Materials
8.2.2 Key Suppliers of Raw Materials
8.2.3 Cost Structure
8.3 Midstream Analysis
8.4 Downstream (Customer) Analysis
8.5 Sales Model and Sales Channelss
8.5.1 Automatic Call Distributor Sales Model
8.5.2 Sales Channels
8.5.3 Automatic Call Distributor Distributors
9 Research Findings and Conclusion
10 Appendix
10.1 Research Methodology
10.1.1 Methodology/Research Approach
10.1.1.1 Research Programs/Design
10.1.1.2 Market Size Estimation
10.1.1.3 Market Breakdown and Data Triangulation
10.1.2 Data Source
10.1.2.1 Secondary Sources
10.1.2.2 Primary Sources
10.2 Author Details
10.3 Disclaimer
TABLE OF FIGURES
List of Tables
Table 1. Automatic Call Distributor Market Trends
Table 2. Automatic Call Distributor Market Drivers & Opportunities
Table 3. Automatic Call Distributor Market Challenges
Table 4. Automatic Call Distributor Market Restraints
Table 5. Global Automatic Call Distributor Revenue by Company (US$ Million), 2021–2026
Table 6. Global Automatic Call Distributor Revenue Market Share by Company (2021–2026)
Table 7. Key Companies’ R&D and Operations Footprint and Headquarters
Table 8. Key Companies Automatic Call Distributor Product Type
Table 9. Key Companies General Availability (GA) Timeline for Automatic Call Distributor
Table 10. Global Automatic Call Distributor Companies Market Concentration Ratio (CR5 and HHI)
Table 11. Global Companies by Tier (Tier 1, Tier 2, Tier 3), based on Automatic Call Distributor revenue, 2025
Table 12. Mergers & Acquisitions and Expansion Plans
Table 13. Global Automatic Call Distributor Sales Value by Type: 2021 vs 2025 vs 2032 (US$ Million)
Table 14. Global Automatic Call Distributor Sales Value by Type (US$ Million), 2021–2026
Table 15. Global Automatic Call Distributor Sales Value by Type (US$ Million), 2027–2032
Table 16. Global Automatic Call Distributor Sales Market Share in Value by Type (2021–2026)
Table 17. Global Automatic Call Distributor Sales Market Share in Value by Type (2027–2032)
Table 18. Global Automatic Call Distributor Sales Value by Application: 2021 vs 2025 vs 2032 (US$ Million)
Table 19. Global Automatic Call Distributor Sales Value by Application (US$ Million), 2021–2026
Table 20. Global Automatic Call Distributor Sales Value by Application (US$ Million), 2027–2032
Table 21. Global Automatic Call Distributor Sales Market Share in Value by Application (2021–2026)
Table 22. Global Automatic Call Distributor Sales Market Share in Value by Application (2027–2032)
Table 23. Global Automatic Call Distributor Sales Value by Region, (US$ Million), 2021 vs 2025 vs 2032
Table 24. Global Automatic Call Distributor Sales Value by Region (US$ Million), 2021–2026
Table 25. Global Automatic Call Distributor Sales Value by Region (US$ Million), 2027–2032
Table 26. Global Automatic Call Distributor Sales Value by Region (%), 2021–2026
Table 27. Global Automatic Call Distributor Sales Value by Region (%), 2027–2032
Table 28. Key Countries/Regions Automatic Call Distributor Sales Value Growth Trends, (US$ Million): 2021 vs 2025 vs 2032
Table 29. Key Countries/Regions Automatic Call Distributor Sales Value, (US$ Million), 2021–2026
Table 30. Key Countries/Regions Automatic Call Distributor Sales Value, (US$ Million), 2027–2032
Table 31. Teckinfo Basic Information List
Table 32. Teckinfo Description and Business Overview
Table 33. Teckinfo Automatic Call Distributor Products, Services, and Solutions
Table 34. Revenue (US$ Million) in Automatic Call Distributor Business of Teckinfo (2021–2026)
Table 35. Teckinfo Recent Developments
Table 36. Ameyo Basic Information List
Table 37. Ameyo Description and Business Overview
Table 38. Ameyo Automatic Call Distributor Products, Services, and Solutions
Table 39. Revenue (US$ Million) in Automatic Call Distributor Business of Ameyo (2021–2026)
Table 40. Ameyo Recent Developments
Table 41. CallerReady Basic Information List
Table 42. CallerReady Description and Business Overview
Table 43. CallerReady Automatic Call Distributor Products, Services, and Solutions
Table 44. Revenue (US$ Million) in Automatic Call Distributor Business of CallerReady (2021–2026)
Table 45. CallerReady Recent Developments
Table 46. MyOperator Basic Information List
Table 47. MyOperator Description and Business Overview
Table 48. MyOperator Automatic Call Distributor Products, Services, and Solutions
Table 49. Revenue (US$ Million) in Automatic Call Distributor Business of MyOperator (2021–2026)
Table 50. MyOperator Recent Developments
Table 51. Talkdesk Basic Information List
Table 52. Talkdesk Description and Business Overview
Table 53. Talkdesk Automatic Call Distributor Products, Services, and Solutions
Table 54. Revenue (US$ Million) in Automatic Call Distributor Business of Talkdesk (2021–2026)
Table 55. Talkdesk Recent Developments
Table 56. Five9 Basic Information List
Table 57. Five9 Description and Business Overview
Table 58. Five9 Automatic Call Distributor Products, Services, and Solutions
Table 59. Revenue (US$ Million) in Automatic Call Distributor Business of Five9 (2021–2026)
Table 60. Five9 Recent Developments
Table 61. Ariatelecom Basic Information List
Table 62. Ariatelecom Description and Business Overview
Table 63. Ariatelecom Automatic Call Distributor Products, Services, and Solutions
Table 64. Revenue (US$ Million) in Automatic Call Distributor Business of Ariatelecom (2021–2026)
Table 65. Ariatelecom Recent Developments
Table 66. Revenue (US$ Million) in Automatic Call Distributor Business of Company 40 (2021–2026)
Table 67. Company 40 Recent Developments
Table 68. Key Raw Materials Lists
Table 69. Key Suppliers of Raw Materials Lists
Table 70. Automatic Call Distributor Downstream Customers
Table 71. Automatic Call Distributor Distributors List
Table 72. Research Programs/Design for This Report
Table 73. Key Data Information from Secondary Sources
Table 74. Key Data Information from Primary Sources
List of Figures
Figure 1. Automatic Call Distributor Product Picture
Figure 2. Global Automatic Call Distributor Sales Value, 2021 vs 2025 vs 2032 (US$ Million)
Figure 3. Global Automatic Call Distributor Sales Value (US$ Million), 2021–2032
Figure 4. Automatic Call Distributor Report Years Considered
Figure 5. Global Automatic Call Distributor Players Revenue Ranking (US$ Million), 2025
Figure 6. The 5 and 10 Largest Companies in the World: Market Share by Automatic Call Distributor Revenue in 2025
Figure 7. Automatic Call Distributor Market Share by Company Type (Tier 1, Tier 2, and Tier 3): 2021 vs 2025
Figure 8. Small Picture
Figure 9. Medium Picture
Figure 10. Large Picture
Figure 11. Global Automatic Call Distributor Sales Value by Type (US$ Million), 2021 vs 2025 vs 2032
Figure 12. Global Automatic Call Distributor Sales Value Market Share by Type, 2025 & 2032
Figure 13. Product Picture of Enterprise
Figure 14. Product Picture of Government
Figure 15. Global Automatic Call Distributor Sales Value by Application (US$ Million), 2021 vs 2025 vs 2032
Figure 16. Global Automatic Call Distributor Sales Value Market Share by Application, 2025 & 2032
Figure 17. North America Automatic Call Distributor Sales Value (US$ Million), 2021–2032
Figure 18. North America Automatic Call Distributor Sales Value by Country (%), 2025 vs 2032
Figure 19. Europe Automatic Call Distributor Sales Value (US$ Million), 2021–2032
Figure 20. Europe Automatic Call Distributor Sales Value by Country (%), 2025 vs 2032
Figure 21. Asia Pacific Automatic Call Distributor Sales Value (US$ Million), 2021–2032
Figure 22. Asia Pacific Automatic Call Distributor Sales Value by Subregion (%), 2025 vs 2032
Figure 23. South America Automatic Call Distributor Sales Value (US$ Million), 2021–2032
Figure 24. South America Automatic Call Distributor Sales Value by Country (%), 2025 vs 2032
Figure 25. Middle East & Africa Automatic Call Distributor Sales Value (US$ Million), 2021–2032
Figure 26. Middle East & Africa Automatic Call Distributor Sales Value by Country (%), 2025 vs 2032
Figure 27. Key Countries/Regions Automatic Call Distributor Sales Value (%), 2021–2032
Figure 28. United States Automatic Call Distributor Sales Value (US$ Million), 2021–2032
Figure 29. United States Automatic Call Distributor Sales Value by Type (%), 2025 vs 2032
Figure 30. United States Automatic Call Distributor Sales Value by Application (%), 2025 vs 2032
Figure 31. Europe Automatic Call Distributor Sales Value (US$ Million), 2021–2032
Figure 32. Europe Automatic Call Distributor Sales Value by Type (%), 2025 vs 2032
Figure 33. Europe Automatic Call Distributor Sales Value by Application (%), 2025 vs 2032
Figure 34. China Automatic Call Distributor Sales Value (US$ Million), 2021–2032
Figure 35. China Automatic Call Distributor Sales Value by Type (%), 2025 vs 2032
Figure 36. China Automatic Call Distributor Sales Value by Application (%), 2025 vs 2032
Figure 37. Japan Automatic Call Distributor Sales Value (US$ Million), 2021–2032
Figure 38. Japan Automatic Call Distributor Sales Value by Type (%), 2025 vs 2032
Figure 39. Japan Automatic Call Distributor Sales Value by Application (%), 2025 vs 2032
Figure 40. South Korea Automatic Call Distributor Sales Value (US$ Million), 2021–2032
Figure 41. South Korea Automatic Call Distributor Sales Value by Type (%), 2025 vs 2032
Figure 42. South Korea Automatic Call Distributor Sales Value by Application (%), 2025 vs 2032
Figure 43. Southeast Asia Automatic Call Distributor Sales Value (US$ Million), 2021–2032
Figure 44. Southeast Asia Automatic Call Distributor Sales Value by Type (%), 2025 vs 2032
Figure 45. Southeast Asia Automatic Call Distributor Sales Value by Application (%), 2025 vs 2032
Figure 46. India Automatic Call Distributor Sales Value (US$ Million), 2021–2032
Figure 47. India Automatic Call Distributor Sales Value by Type (%), 2025 vs 2032
Figure 48. India Automatic Call Distributor Sales Value by Application (%), 2025 vs 2032
Figure 49. Automatic Call Distributor Value Chain
Figure 50. Automatic Call Distributor Cost Structure
Figure 51. Channels of Distribution (Direct Sales, and Distribution)
Figure 52. Bottom-up and Top-down Approaches for This Report
Figure 53. Data Triangulation
Figure 54. Key Executives Interviewed
KEY QUESTIONS ADDRESSED BY THE REPORT
What was the global market size of Automatic Call Distributor in 2032?
The global market size of Automatic Call Distributor in 2032 was 902 Million USD.
Which region is expected to have the highest market share?
What was the global market size of Automatic Call Distributor in 2026?
Which companies rank high in the global Automatic Call Distributor market?
What is the annual compound growth rate of the global Automatic Call Distributor market size from 2026 to 2032?
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REPORT COVERAGE
DESCRIPTION
OVERVIEW
MARKET SEGMENTATION
CHAPTER OUTLINE
QYRESEARCH'S STRENGTHS
TABLE OF CONTENTS
TABLE OF FIGURES
RLEATED REPORTS
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