Industry: Service & Software
Published Date: 2025-09-08
Pages: 141 Pages
Report ld: 4946981
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Field Service Management (FSM) Market Size(US$)

CAGR 2025-2031
10.1%
Market Size,2031
USD 4,733
Million
Market Snapshot
Source: Secondary research, interviews with experts, and QYResearch analysis
The global market for Field Service Management (FSM) was estimated to be worth US$ 2428 million in 2024 and is forecast to a readjusted size of US$ 4733 million by 2031 with a CAGR of 10.1% during the forecast period 2025-2031.
Field Service Management (FSM), sometimes called field service staff management, is a type of software or solution that used to staff, schedule and manage field force. It can help companies manage and optimize the business activities performed by field-based workers.
Field Service Management (FSM) is mainly classified into the following types: cloud based and wed based. Cloud based product is the most widely used type which takes up about 71.75% of the global market.
Field Service Management (FSM) has wide range of applications, such as SMEs and large enterprises. And SMEs was the most widely used area which took up about 78.3% of the global market.
Field Service Management (FSM) can be used in many industries, such as HVAC, electrical, plumbing, security, fire protection, solar etc. These years, there are several big acquisitions. In big players, such as SAP or Oracle, Field Service Management (FSM) usually belongs into the customer experience service business.
Verizon Connect, IFS, ServiceTitan, ServiceMax, Microsoft, SAP, Trimble, Oracle, Salesforce.com, ServicePower etc. are the key suppliers in the global Field Service Management (FSM) market. Top 10 took up about 55% of the global market.
This report aims to provide a comprehensive presentation of the global market for Field Service Management (FSM), focusing on the total sales revenue, key companies market share and ranking, together with an analysis of Field Service Management (FSM) by region & country, by Type, and by Application.
The Field Service Management (FSM) market size, estimations, and forecasts are provided in terms of sales revenue ($ millions), considering 2024 as the base year, with history and forecast data for the period from 2020 to 2031. With both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding Field Service Management (FSM).
MARKET SEGMENTATION
CHAPTER OUTLINE
Chapter 1: Introduces the report scope of the report, global total market size. This chapter also provides the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by manufacturers in the industry, and the analysis of relevant policies in the industry.
Chapter 2: Detailed analysis of Field Service Management (FSM) company competitive landscape, revenue market share, latest development plan, merger, and acquisition information, etc.
Chapter 3: Provides the analysis of various market segments by Type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 4: Provides the analysis of various market segments by Application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 5: Revenue of Field Service Management (FSM) in regional level. It provides a quantitative analysis of the market size and development potential of each region and introduces the market development, future development prospects, market space, and market size of each country in the world.
Chapter 6: Revenue of Field Service Management (FSM) in country level. It provides sigmate data by Type, and by Application for each country/region.
Chapter 7: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product revenue, gross margin, product introduction, recent development, etc.
Chapter 8: Analysis of industrial chain, including the upstream and downstream of the industry.
Chapter 9: Conclusion.
QYRESEARCH'S STRENGTHS
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TABLE OF CONTENTS
1 Market Overview
1.1 Field Service Management (FSM) Product Introduction
1.2 Global Field Service Management (FSM) Market Size Forecast (2020-2031)
1.3 Field Service Management (FSM) Market Trends & Drivers
1.3.1 Field Service Management (FSM) Industry Trends
1.3.2 Field Service Management (FSM) Market Drivers & Opportunity
1.3.3 Field Service Management (FSM) Market Challenges
1.3.4 Field Service Management (FSM) Market Restraints
1.4 Assumptions and Limitations
1.5 Study Objectives
1.6 Years Considered
2 Competitive Analysis by Company
2.1 Global Field Service Management (FSM) Players Revenue Ranking (2024)
2.2 Global Field Service Management (FSM) Revenue by Company (2020-2025)
2.3 Key Companies Field Service Management (FSM) Manufacturing Base Distribution and Headquarters
2.4 Key Companies Field Service Management (FSM) Product Offered
2.5 Key Companies Time to Begin Mass Production of Field Service Management (FSM)
2.6 Field Service Management (FSM) Market Competitive Analysis
2.6.1 Field Service Management (FSM) Market Concentration Rate (2020-2025)
2.6.2 Global 5 and 10 Largest Companies by Field Service Management (FSM) Revenue in 2024
2.6.3 Global Top Companies by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Field Service Management (FSM) as of 2024)
2.7 Mergers & Acquisitions, Expansion
3 Segmentation by Type
3.1 Introduction by Type
3.1.1 On-premises Field Service Management
3.1.2 Cloud Field Service Management
3.2 Global Field Service Management (FSM) Sales Value by Type
3.2.1 Global Field Service Management (FSM) Sales Value by Type (2020 VS 2024 VS 2031)
3.2.2 Global Field Service Management (FSM) Sales Value, by Type (2020-2031)
3.2.3 Global Field Service Management (FSM) Sales Value, by Type (%) (2020-2031)
4 Segmentation by Application
4.1 Introduction by Application
4.1.1 Energy & Utilities
4.1.2 Telecom
4.1.3 Manufacturing
4.1.4 Healthcare
4.1.5 BFSI
4.1.6 Construction & Real Estate
4.1.7 Transportation & Logistics
4.1.8 Others
4.2 Global Field Service Management (FSM) Sales Value by Application
4.2.1 Global Field Service Management (FSM) Sales Value by Application (2020 VS 2024 VS 2031)
4.2.2 Global Field Service Management (FSM) Sales Value, by Application (2020-2031)
4.2.3 Global Field Service Management (FSM) Sales Value, by Application (%) (2020-2031)
5 Segmentation by Region
5.1 Global Field Service Management (FSM) Sales Value by Region
5.1.1 Global Field Service Management (FSM) Sales Value by Region: 2020 VS 2024 VS 2031
5.1.2 Global Field Service Management (FSM) Sales Value by Region (2020-2025)
5.1.3 Global Field Service Management (FSM) Sales Value by Region (2026-2031)
5.1.4 Global Field Service Management (FSM) Sales Value by Region (%), (2020-2031)
5.2 North America
5.2.1 North America Field Service Management (FSM) Sales Value, 2020-2031
5.2.2 North America Field Service Management (FSM) Sales Value by Country (%), 2024 VS 2031
5.3 Europe
5.3.1 Europe Field Service Management (FSM) Sales Value, 2020-2031
5.3.2 Europe Field Service Management (FSM) Sales Value by Country (%), 2024 VS 2031
5.4 Asia Pacific
5.4.1 Asia Pacific Field Service Management (FSM) Sales Value, 2020-2031
5.4.2 Asia Pacific Field Service Management (FSM) Sales Value by Region (%), 2024 VS 2031
5.5 South America
5.5.1 South America Field Service Management (FSM) Sales Value, 2020-2031
5.5.2 South America Field Service Management (FSM) Sales Value by Country (%), 2024 VS 2031
5.6 Middle East & Africa
5.6.1 Middle East & Africa Field Service Management (FSM) Sales Value, 2020-2031
5.6.2 Middle East & Africa Field Service Management (FSM) Sales Value by Country (%), 2024 VS 2031
6 Segmentation by Key Countries/Regions
6.1 Key Countries/Regions Field Service Management (FSM) Sales Value Growth Trends, 2020 VS 2024 VS 2031
6.2 Key Countries/Regions Field Service Management (FSM) Sales Value, 2020-2031
6.3 United States
6.3.1 United States Field Service Management (FSM) Sales Value, 2020-2031
6.3.2 United States Field Service Management (FSM) Sales Value by Type (%), 2024 VS 2031
6.3.3 United States Field Service Management (FSM) Sales Value by Application, 2024 VS 2031
6.4 Europe
6.4.1 Europe Field Service Management (FSM) Sales Value, 2020-2031
6.4.2 Europe Field Service Management (FSM) Sales Value by Type (%), 2024 VS 2031
6.4.3 Europe Field Service Management (FSM) Sales Value by Application, 2024 VS 2031
6.5 China
6.5.1 China Field Service Management (FSM) Sales Value, 2020-2031
6.5.2 China Field Service Management (FSM) Sales Value by Type (%), 2024 VS 2031
6.5.3 China Field Service Management (FSM) Sales Value by Application, 2024 VS 2031
6.6 Japan
6.6.1 Japan Field Service Management (FSM) Sales Value, 2020-2031
6.6.2 Japan Field Service Management (FSM) Sales Value by Type (%), 2024 VS 2031
6.6.3 Japan Field Service Management (FSM) Sales Value by Application, 2024 VS 2031
6.7 South Korea
6.7.1 South Korea Field Service Management (FSM) Sales Value, 2020-2031
6.7.2 South Korea Field Service Management (FSM) Sales Value by Type (%), 2024 VS 2031
6.7.3 South Korea Field Service Management (FSM) Sales Value by Application, 2024 VS 2031
6.8 Southeast Asia
6.8.1 Southeast Asia Field Service Management (FSM) Sales Value, 2020-2031
6.8.2 Southeast Asia Field Service Management (FSM) Sales Value by Type (%), 2024 VS 2031
6.8.3 Southeast Asia Field Service Management (FSM) Sales Value by Application, 2024 VS 2031
6.9 India
6.9.1 India Field Service Management (FSM) Sales Value, 2020-2031
6.9.2 India Field Service Management (FSM) Sales Value by Type (%), 2024 VS 2031
6.9.3 India Field Service Management (FSM) Sales Value by Application, 2024 VS 2031
7 Company Profiles
7.1 Comarch
7.1.1 Comarch Profile
7.1.2 Comarch Main Business
7.1.3 Comarch Field Service Management (FSM) Products, Services and Solutions
7.1.4 Comarch Field Service Management (FSM) Revenue (US$ Million) & (2020-2025)
7.1.5 Comarch Recent Developments
7.2 SAP
7.2.1 SAP Profile
7.2.2 SAP Main Business
7.2.3 SAP Field Service Management (FSM) Products, Services and Solutions
7.2.4 SAP Field Service Management (FSM) Revenue (US$ Million) & (2020-2025)
7.2.5 SAP Recent Developments
7.3 IFS
7.3.1 IFS Profile
7.3.2 IFS Main Business
7.3.3 IFS Field Service Management (FSM) Products, Services and Solutions
7.3.4 IFS Field Service Management (FSM) Revenue (US$ Million) & (2020-2025)
7.3.5 IFS Recent Developments
7.4 Salesforce.com
7.4.1 Salesforce.com Profile
7.4.2 Salesforce.com Main Business
7.4.3 Salesforce.com Field Service Management (FSM) Products, Services and Solutions
7.4.4 Salesforce.com Field Service Management (FSM) Revenue (US$ Million) & (2020-2025)
7.4.5 Salesforce.com Recent Developments
7.5 ServiceMax
7.5.1 ServiceMax Profile
7.5.2 ServiceMax Main Business
7.5.3 ServiceMax Field Service Management (FSM) Products, Services and Solutions
7.5.4 ServiceMax Field Service Management (FSM) Revenue (US$ Million) & (2020-2025)
7.5.5 ServiceMax Recent Developments
7.6 Housecall Pro
7.6.1 Housecall Pro Profile
7.6.2 Housecall Pro Main Business
7.6.3 Housecall Pro Field Service Management (FSM) Products, Services and Solutions
7.6.4 Housecall Pro Field Service Management (FSM) Revenue (US$ Million) & (2020-2025)
7.6.5 Housecall Pro Recent Developments
7.7 Skedulo
7.7.1 Skedulo Profile
7.7.2 Skedulo Main Business
7.7.3 Skedulo Field Service Management (FSM) Products, Services and Solutions
7.7.4 Skedulo Field Service Management (FSM) Revenue (US$ Million) & (2020-2025)
7.7.5 Skedulo Recent Developments
7.8 FieldEdge
7.8.1 FieldEdge Profile
7.8.2 FieldEdge Main Business
7.8.3 FieldEdge Field Service Management (FSM) Products, Services and Solutions
7.8.4 FieldEdge Field Service Management (FSM) Revenue (US$ Million) & (2020-2025)
7.8.5 FieldEdge Recent Developments
7.9 Trimble
7.9.1 Trimble Profile
7.9.2 Trimble Main Business
7.9.3 Trimble Field Service Management (FSM) Products, Services and Solutions
7.9.4 Trimble Field Service Management (FSM) Revenue (US$ Million) & (2020-2025)
7.9.5 Trimble Recent Developments
7.10 Microsoft
7.10.1 Microsoft Profile
7.10.2 Microsoft Main Business
7.10.3 Microsoft Field Service Management (FSM) Products, Services and Solutions
7.10.4 Microsoft Field Service Management (FSM) Revenue (US$ Million) & (2020-2025)
7.10.5 Microsoft Recent Developments
7.11 ServiceTitan
7.11.1 ServiceTitan Profile
7.11.2 ServiceTitan Main Business
7.11.3 ServiceTitan Field Service Management (FSM) Products, Services and Solutions
7.11.4 ServiceTitan Field Service Management (FSM) Revenue (US$ Million) & (2020-2025)
7.11.5 ServiceTitan Recent Developments
7.12 FieldEZ Technologies
7.12.1 FieldEZ Technologies Profile
7.12.2 FieldEZ Technologies Main Business
7.12.3 FieldEZ Technologies Field Service Management (FSM) Products, Services and Solutions
7.12.4 FieldEZ Technologies Field Service Management (FSM) Revenue (US$ Million) & (2020-2025)
7.12.5 FieldEZ Technologies Recent Developments
7.13 Synchroteam
7.13.1 Synchroteam Profile
7.13.2 Synchroteam Main Business
7.13.3 Synchroteam Field Service Management (FSM) Products, Services and Solutions
7.13.4 Synchroteam Field Service Management (FSM) Revenue (US$ Million) & (2020-2025)
7.13.5 Synchroteam Recent Developments
7.14 mHelpDesk
7.14.1 mHelpDesk Profile
7.14.2 mHelpDesk Main Business
7.14.3 mHelpDesk Field Service Management (FSM) Products, Services and Solutions
7.14.4 mHelpDesk Field Service Management (FSM) Revenue (US$ Million) & (2020-2025)
7.14.5 mHelpDesk Recent Developments
7.15 Accruent
7.15.1 Accruent Profile
7.15.2 Accruent Main Business
7.15.3 Accruent Field Service Management (FSM) Products, Services and Solutions
7.15.4 Accruent Field Service Management (FSM) Revenue (US$ Million) & (2020-2025)
7.15.5 Accruent Recent Developments
7.16 ServicePower
7.16.1 ServicePower Profile
7.16.2 ServicePower Main Business
7.16.3 ServicePower Field Service Management (FSM) Products, Services and Solutions
7.16.4 ServicePower Field Service Management (FSM) Revenue (US$ Million) & (2020-2025)
7.16.5 ServicePower Recent Developments
7.17 Oracle
7.17.1 Oracle Profile
7.17.2 Oracle Main Business
7.17.3 Oracle Field Service Management (FSM) Products, Services and Solutions
7.17.4 Oracle Field Service Management (FSM) Revenue (US$ Million) & (2020-2025)
7.17.5 Oracle Recent Developments
7.18 Verizon Connect
7.18.1 Verizon Connect Profile
7.18.2 Verizon Connect Main Business
7.18.3 Verizon Connect Field Service Management (FSM) Products, Services and Solutions
7.18.4 Verizon Connect Field Service Management (FSM) Revenue (US$ Million) & (2020-2025)
7.18.5 Verizon Connect Recent Developments
7.19 Jobber
7.19.1 Jobber Profile
7.19.2 Jobber Main Business
7.19.3 Jobber Field Service Management (FSM) Products, Services and Solutions
7.19.4 Jobber Field Service Management (FSM) Revenue (US$ Million) & (2020-2025)
7.19.5 Jobber Recent Developments
7.20 SimPRO
7.20.1 SimPRO Profile
7.20.2 SimPRO Main Business
7.20.3 SimPRO Field Service Management (FSM) Products, Services and Solutions
7.20.4 SimPRO Field Service Management (FSM) Revenue (US$ Million) & (2020-2025)
7.20.5 SimPRO Recent Developments
7.21 ServiceNow
7.21.1 ServiceNow Profile
7.21.2 ServiceNow Main Business
7.21.3 ServiceNow Field Service Management (FSM) Products, Services and Solutions
7.21.4 ServiceNow Field Service Management (FSM) Revenue (US$ Million) & (2020-2025)
7.21.5 ServiceNow Recent Developments
7.22 Service Fusion
7.22.1 Service Fusion Profile
7.22.2 Service Fusion Main Business
7.22.3 Service Fusion Field Service Management (FSM) Products, Services and Solutions
7.22.4 Service Fusion Field Service Management (FSM) Revenue (US$ Million) & (2020-2025)
7.22.5 Service Fusion Recent Developments
7.23 FieldPulse
7.23.1 FieldPulse Profile
7.23.2 FieldPulse Main Business
7.23.3 FieldPulse Field Service Management (FSM) Products, Services and Solutions
7.23.4 FieldPulse Field Service Management (FSM) Revenue (US$ Million) & (2020-2025)
7.23.5 FieldPulse Recent Developments
7.24 Workiz
7.24.1 Workiz Profile
7.24.2 Workiz Main Business
7.24.3 Workiz Field Service Management (FSM) Products, Services and Solutions
7.24.4 Workiz Field Service Management (FSM) Revenue (US$ Million) & (2020-2025)
7.24.5 Workiz Recent Developments
7.25 PTC
7.25.1 PTC Profile
7.25.2 PTC Main Business
7.25.3 PTC Field Service Management (FSM) Products, Services and Solutions
7.25.4 PTC Field Service Management (FSM) Revenue (US$ Million) & (2020-2025)
7.25.5 PTC Recent Developments
8 Industry Chain Analysis
8.1 Field Service Management (FSM) Industrial Chain
8.2 Field Service Management (FSM) Upstream Analysis
8.2.1 Key Raw Materials
8.2.2 Raw Materials Key Suppliers
8.2.3 Manufacturing Cost Structure
8.3 Midstream Analysis
8.4 Downstream Analysis (Customers Analysis)
8.5 Sales Model and Sales Channels
8.5.1 Field Service Management (FSM) Sales Model
8.5.2 Sales Channel
8.5.3 Field Service Management (FSM) Distributors
9 Research Findings and Conclusion
10 Appendix
10.1 Research Methodology
10.1.1 Methodology/Research Approach
10.1.1.1 Research Programs/Design
10.1.1.2 Market Size Estimation
10.1.1.3 Market Breakdown and Data Triangulation
10.1.2 Data Source
10.1.2.1 Secondary Sources
10.1.2.2 Primary Sources
10.2 Author Details
10.3 Disclaimer
TABLE OF FIGURES
List of Tables
List of Figures
KEY QUESTIONS ADDRESSED BY THE REPORT
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REPORT COVERAGE
DESCRIPTION
OVERVIEW
MARKET SEGMENTATION
CHAPTER OUTLINE
QYRESEARCH'S STRENGTHS
TABLE OF CONTENTS
TABLE OF FIGURES
RLEATED REPORTS
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