Industry: Service & Software
Published Date: 2024-04-12
Pages: 109 Pages
Report ld: 2920146
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Conversation intelligence (CI) software is a machine learning-infused sales training software tool that records, transcribes, and analyzes sales calls. Through analyzing sales calls, CI software can identify keywords and topics of conversation so users can quickly jump to those points in the recorded sales calls and further analyze valuable insights. CI software can be used by businesses to take notes on key conversations with potential buyers, identify risky or noncompliant topics of conversation, coach new sales representatives on best practices, and any other use cases that can be used from the analysis and transcription of sales calls.
Market Analysis and Insights: Global Conversation Intelligence Service Market
The global Conversation Intelligence Service market is projected to grow from US$ million in 2024 to US$ million by 2030, at a Compound Annual Growth Rate (CAGR) of % during the forecast period.
The US & Canada market for Conversation Intelligence Service is estimated to increase from $ million in 2024 to reach $ million by 2030, at a CAGR of % during the forecast period of 2025 through 2030.
The China market for Conversation Intelligence Service is estimated to increase from $ million in 2024 to reach $ million by 2030, at a CAGR of % during the forecast period of 2025 through 2030.
The Europe market for Conversation Intelligence Service is estimated to increase from $ million in 2024 to reach $ million by 2030, at a CAGR of % during the forecast period of 2025 through 2030.
The global key companies of Conversation Intelligence Service include Gong.io, Chorus.ai (AffectLayer), SalesLoft, CallRail, ExecVision, RingDNA, Jiminny, VoiceOps and DialogTech, etc. In 2023, the global top five players had a share approximately % in terms of revenue.
Conversation Intelligence Service is widely used in various fields, such as Large Enterprises and SMEs, etc. Large Enterprises provides greatest supports to the Conversation Intelligence Service industry development. In 2023, global % revenue of Conversation Intelligence Service went into Large Enterprises filed and the proportion will reach to % in 2030.
Report Covers:
This report presents an overview of global market for Conversation Intelligence Service market size. Analyses of the global market trends, with historic market revenue data for 2019 - 2023, estimates for 2024, and projections of CAGR through 2030.
This report researches the key producers of Conversation Intelligence Service, also provides the revenue of main regions and countries. Highlights of the upcoming market potential for Conversation Intelligence Service, and key regions/countries of focus to forecast this market into various segments and sub-segments. Country specific data and market value analysis for the U.S., Canada, Mexico, Brazil, China, Japan, South Korea, Southeast Asia, India, Germany, the U.K., Italy, Middle East, Africa, and Other Countries.
This report focuses on the Conversation Intelligence Service revenue, market share and industry ranking of main companies, data from 2019 to 2024. Identification of the major stakeholders in the global Conversation Intelligence Service market, and analysis of their competitive landscape and market positioning based on recent developments and segmental revenues. This report will help stakeholders to understand the competitive landscape and gain more insights and position their businesses and market strategies in a better way.
This report analyzes the segments data by Type and by Application, revenue, and growth rate, from 2019 to 2030. Evaluation and forecast the market size for Conversation Intelligence Service revenue, projected growth trends, production technology, application and end-user industry.
MARKET SEGMENTATION
QYRESEARCH'S STRENGTHS
Unlike generic global market reports, this study combines macro-level industry trends with hyper-local operational intelligence, empowering data-driven decisions across the Compound Chocolate value chain, addressing:
We identify regional market threats and growth prospects to guide your overseas layout.
We adjust product portfolios in line with local consumption habits.
We unpack rivals’ operation strategies for scattered and highly concentrated industries.
We cover competition landscape, full supply chain and quantified market size data, and deliver tailor-made customized surveys to meet your unique business demands.
We own self-owned massive exclusive databases, backed by 19 years of global market research experience across thousands of sectors.
Our team operates 24 hours a day, 365 days a year, enabling ultra-fast report turnaround to respond to your research needs efficiently.
We integrate regional risk assessment, localized product optimization and competitor analysis to deliver actionable market strategies.
All data is cross-verified from multiple industry sources to deliver thorough, precise analysis that supports reliable corporate strategic decisions.
We provide responsive, dedicated after-sales support to resolve all follow-up inquiries about reports, data and industry interpretation.
TABLE OF CONTENTS
1 Report Overview
1.1 Study Scope
1.2 Market Analysis by Type
1.2.1 Global Conversation Intelligence Service Market Size Growth Rate by Type, 2019 VS 2023 VS 2030
1.2.2 Cloud-based
1.2.3 On-premises
1.3 Market by Application
1.3.1 Global Conversation Intelligence Service Market Size Growth Rate by Application, 2019 VS 2023 VS 2030
1.3.2 Large Enterprises
1.3.3 SMEs
1.4 Assumptions and Limitations
1.5 Study Objectives
1.6 Years Considered
2 Global Growth Trends
2.1 Global Conversation Intelligence Service Market Perspective (2019-2030)
2.2 Global Conversation Intelligence Service Growth Trends by Region
2.2.1 Conversation Intelligence Service Market Size by Region: 2019 VS 2023 VS 2030
2.2.2 Conversation Intelligence Service Historic Market Size by Region (2019-2024)
2.2.3 Conversation Intelligence Service Forecasted Market Size by Region (2025-2030)
2.3 Conversation Intelligence Service Market Dynamics
2.3.1 Conversation Intelligence Service Industry Trends
2.3.2 Conversation Intelligence Service Market Drivers
2.3.3 Conversation Intelligence Service Market Challenges
2.3.4 Conversation Intelligence Service Market Restraints
3 Competition Landscape by Key Players
3.1 Global Revenue Conversation Intelligence Service by Players
3.1.1 Global Conversation Intelligence Service Revenue by Players (2019-2024)
3.1.2 Global Conversation Intelligence Service Revenue Market Share by Players (2019-2024)
3.2 Global Conversation Intelligence Service Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
3.3 Global Key Players of Conversation Intelligence Service, Ranking by Revenue, 2022 VS 2023 VS 2024
3.4 Global Conversation Intelligence Service Market Concentration Ratio
3.4.1 Global Conversation Intelligence Service Market Concentration Ratio (CR5 and HHI)
3.4.2 Global Top 10 and Top 5 Companies by Conversation Intelligence Service Revenue in 2023
3.5 Global Key Players of Conversation Intelligence Service Head office and Area Served
3.6 Global Key Players of Conversation Intelligence Service, Product and Application
3.7 Global Key Players of Conversation Intelligence Service, Date of Enter into This Industry
3.8 Mergers & Acquisitions, Expansion Plans
4 Conversation Intelligence Service Breakdown Data by Type
4.1 Global Conversation Intelligence Service Historic Market Size by Type (2019-2024)
4.2 Global Conversation Intelligence Service Forecasted Market Size by Type (2025-2030)
5 Conversation Intelligence Service Breakdown Data by Application
5.1 Global Conversation Intelligence Service Historic Market Size by Application (2019-2024)
5.2 Global Conversation Intelligence Service Forecasted Market Size by Application (2025-2030)
6 North America
6.1 North America Conversation Intelligence Service Market Size (2019-2030)
6.2 North America Conversation Intelligence Service Market Size by Type
6.2.1 North America Conversation Intelligence Service Market Size by Type (2019-2024)
6.2.2 North America Conversation Intelligence Service Market Size by Type (2025-2030)
6.2.3 North America Conversation Intelligence Service Market Share by Type (2019-2030)
6.3 North America Conversation Intelligence Service Market Size by Application
6.3.1 North America Conversation Intelligence Service Market Size by Application (2019-2024)
6.3.2 North America Conversation Intelligence Service Market Size by Application (2025-2030)
6.3.3 North America Conversation Intelligence Service Market Share by Application (2019-2030)
6.4 North America Conversation Intelligence Service Market Size by Country
6.4.1 North America Conversation Intelligence Service Market Size by Country: 2019 VS 2023 VS 2030
6.4.2 North America Conversation Intelligence Service Market Size by Country (2019-2024)
6.4.3 North America Conversation Intelligence Service Market Size by Country (2025-2030)
6.4.4 U.S.
6.4.5 Canada
7 Europe
7.1 Europe Conversation Intelligence Service Market Size (2019-2030)
7.2 Europe Conversation Intelligence Service Market Size by Type
7.2.1 Europe Conversation Intelligence Service Market Size by Type (2019-2024)
7.2.2 Europe Conversation Intelligence Service Market Size by Type (2025-2030)
7.2.3 Europe Conversation Intelligence Service Market Share by Type (2019-2030)
7.3 Europe Conversation Intelligence Service Market Size by Application
7.3.1 Europe Conversation Intelligence Service Market Size by Application (2019-2024)
7.3.2 Europe Conversation Intelligence Service Market Size by Application (2025-2030)
7.3.3 Europe Conversation Intelligence Service Market Share by Application (2019-2030)
7.4 Europe Conversation Intelligence Service Market Size by Country
7.4.1 Europe Conversation Intelligence Service Market Size by Country: 2019 VS 2023 VS 2030
7.4.2 Europe Conversation Intelligence Service Market Size by Country (2019-2024)
7.4.3 Europe Conversation Intelligence Service Market Size by Country (2025-2030)
7.4.3 Germany
7.4.4 France
7.4.5 U.K.
7.4.6 Italy
7.4.7 Russia
7.4.8 Nordic Countries
8 China
8.1 China Conversation Intelligence Service Market Size (2019-2030)
8.2 China Conversation Intelligence Service Market Size by Type
8.2.1 China Conversation Intelligence Service Market Size by Type (2019-2024)
8.2.2 China Conversation Intelligence Service Market Size by Type (2025-2030)
8.2.3 China Conversation Intelligence Service Market Share by Type (2019-2030)
8.3 China Conversation Intelligence Service Market Size by Application
8.3.1 China Conversation Intelligence Service Market Size by Application (2019-2024)
8.3.2 China Conversation Intelligence Service Market Size by Application (2025-2030)
8.3.3 China Conversation Intelligence Service Market Share by Application (2019-2030)
9 Asia (excluding China)
9.1 Asia Conversation Intelligence Service Market Size (2019-2030)
9.2 Asia Conversation Intelligence Service Market Size by Type
9.2.1 Asia Conversation Intelligence Service Market Size by Type (2019-2024)
9.2.2 Asia Conversation Intelligence Service Market Size by Type (2025-2030)
9.2.3 Asia Conversation Intelligence Service Market Share by Type (2019-2030)
9.3 Asia Conversation Intelligence Service Market Size by Application
9.3.1 Asia Conversation Intelligence Service Market Size by Application (2019-2024)
9.3.2 Asia Conversation Intelligence Service Market Size by Application (2025-2030)
9.3.3 Asia Conversation Intelligence Service Market Share by Application (2019-2030)
9.4 Asia Conversation Intelligence Service Market Size by Region
9.4.1 Asia Conversation Intelligence Service Market Size by Region: 2019 VS 2023 VS 2030
9.4.2 Asia Conversation Intelligence Service Market Size by Region (2019-2024)
9.4.3 Asia Conversation Intelligence Service Market Size by Region (2025-2030)
9.4.4 Japan
9.4.5 South Korea
9.4.6 China Taiwan
9.4.7 Southeast Asia
9.4.8 India
9.4.9 Australia
10 Middle East, Africa, and Latin America
10.1 Middle East, Africa, and Latin America Conversation Intelligence Service Market Size (2019-2030)
10.2 Middle East, Africa, and Latin America Conversation Intelligence Service Market Size by Type
10.2.1 Middle East, Africa, and Latin America Conversation Intelligence Service Market Size by Type (2019-2024)
10.2.2 Middle East, Africa, and Latin America Conversation Intelligence Service Market Size by Type (2025-2030)
10.2.3 Middle East, Africa, and Latin America Conversation Intelligence Service Market Share by Type (2019-2030)
10.3 Middle East, Africa, and Latin America Conversation Intelligence Service Market Size by Application
10.3.1 Middle East, Africa, and Latin America Conversation Intelligence Service Market Size by Application (2019-2024)
10.3.2 Middle East, Africa, and Latin America Conversation Intelligence Service Market Size by Application (2025-2030)
10.3.3 Middle East, Africa, and Latin America Conversation Intelligence Service Market Share by Application (2019-2030)
10.4 Middle East, Africa, and Latin America Conversation Intelligence Service Market Size by Country
10.4.1 Middle East, Africa, and Latin America Conversation Intelligence Service Market Size by Country: 2019 VS 2023 VS 2030
10.4.2 Middle East, Africa, and Latin America Conversation Intelligence Service Market Size by Country (2019-2024)
10.4.3 Middle East, Africa, and Latin America Conversation Intelligence Service Market Size by Country (2025-2030)
10.4.4 Brazil
10.4.5 Mexico
10.4.6 Turkey
10.4.7 Saudi Arabia
10.4.8 Israel
10.4.9 GCC Countries
11 Key Players Profiles
11.1 Gong.io
11.1.1 Gong.io Company Details
11.1.2 Gong.io Business Overview
11.1.3 Gong.io Conversation Intelligence Service Introduction
11.1.4 Gong.io Revenue in Conversation Intelligence Service Business (2019-2024)
11.1.5 Gong.io Recent Developments
11.2 Chorus.ai (AffectLayer)
11.2.1 Chorus.ai (AffectLayer) Company Details
11.2.2 Chorus.ai (AffectLayer) Business Overview
11.2.3 Chorus.ai (AffectLayer) Conversation Intelligence Service Introduction
11.2.4 Chorus.ai (AffectLayer) Revenue in Conversation Intelligence Service Business (2019-2024)
11.2.5 Chorus.ai (AffectLayer) Recent Developments
11.3 SalesLoft
11.3.1 SalesLoft Company Details
11.3.2 SalesLoft Business Overview
11.3.3 SalesLoft Conversation Intelligence Service Introduction
11.3.4 SalesLoft Revenue in Conversation Intelligence Service Business (2019-2024)
11.3.5 SalesLoft Recent Developments
11.4 CallRail
11.4.1 CallRail Company Details
11.4.2 CallRail Business Overview
11.4.3 CallRail Conversation Intelligence Service Introduction
11.4.4 CallRail Revenue in Conversation Intelligence Service Business (2019-2024)
11.4.5 CallRail Recent Developments
11.5 ExecVision
11.5.1 ExecVision Company Details
11.5.2 ExecVision Business Overview
11.5.3 ExecVision Conversation Intelligence Service Introduction
11.5.4 ExecVision Revenue in Conversation Intelligence Service Business (2019-2024)
11.5.5 ExecVision Recent Developments
11.6 RingDNA
11.6.1 RingDNA Company Details
11.6.2 RingDNA Business Overview
11.6.3 RingDNA Conversation Intelligence Service Introduction
11.6.4 RingDNA Revenue in Conversation Intelligence Service Business (2019-2024)
11.6.5 RingDNA Recent Developments
11.7 Jiminny
11.7.1 Jiminny Company Details
11.7.2 Jiminny Business Overview
11.7.3 Jiminny Conversation Intelligence Service Introduction
11.7.4 Jiminny Revenue in Conversation Intelligence Service Business (2019-2024)
11.7.5 Jiminny Recent Developments
11.8 VoiceOps
11.8.1 VoiceOps Company Details
11.8.2 VoiceOps Business Overview
11.8.3 VoiceOps Conversation Intelligence Service Introduction
11.8.4 VoiceOps Revenue in Conversation Intelligence Service Business (2019-2024)
11.8.5 VoiceOps Recent Developments
11.9 DialogTech
11.9.1 DialogTech Company Details
11.9.2 DialogTech Business Overview
11.9.3 DialogTech Conversation Intelligence Service Introduction
11.9.4 DialogTech Revenue in Conversation Intelligence Service Business (2019-2024)
11.9.5 DialogTech Recent Developments
11.10 Convin
11.10.1 Convin Company Details
11.10.2 Convin Business Overview
11.10.3 Convin Conversation Intelligence Service Introduction
11.10.4 Convin Revenue in Conversation Intelligence Service Business (2019-2024)
11.10.5 Convin Recent Developments
11.11 Dialpad
11.11.1 Dialpad Company Details
11.11.2 Dialpad Business Overview
11.11.3 Dialpad Conversation Intelligence Service Introduction
11.11.4 Dialpad Revenue in Conversation Intelligence Service Business (2019-2024)
11.11.5 Dialpad Recent Developments
11.12 Refract
11.12.1 Refract Company Details
11.12.2 Refract Business Overview
11.12.3 Refract Conversation Intelligence Service Introduction
11.12.4 Refract Revenue in Conversation Intelligence Service Business (2019-2024)
11.12.5 Refract Recent Developments
11.13 Tethr
11.13.1 Tethr Company Details
11.13.2 Tethr Business Overview
11.13.3 Tethr Conversation Intelligence Service Introduction
11.13.4 Tethr Revenue in Conversation Intelligence Service Business (2019-2024)
11.13.5 Tethr Recent Developments
12 Analyst's Viewpoints/Conclusions
13 Appendix
13.1 Research Methodology
13.1.1 Methodology/Research Approach
13.1.2 Data Source
13.2 Disclaimer
13.3 Author Details
TABLE OF FIGURES
List of Tables
List of Figures
KEY QUESTIONS ADDRESSED BY THE REPORT
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REPORT COVERAGE
DESCRIPTION
OVERVIEW
MARKET SEGMENTATION
QYRESEARCH'S STRENGTHS
TABLE OF CONTENTS
TABLE OF FIGURES
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