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Global Voice Analytics Market Insights, Forecast to 2030

Global Voice Analytics Market Insights, Forecast to 2030

Industry: Service & Software

Published: 2024-04-16

Pages: 106 Pages

Report ld: 2902417

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Description

Voice analytics refers to the process of evaluating recorded calls to collect information.  Voice analytical is done to improve communication and future interaction with customers. In order to resolve customer issues or concerns, resulting in increased sales as well as improved customer satisfaction, Various market players adopting smart technology of voice analytics.

Market Analysis and Insights: Global Voice Analytics Market

Voice Analytics Market Size(US$)

M= millions and B=billions

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The global Voice Analytics market is projected to grow from US$ 676.7 million in 2024 to US$ 1265.6 million by 2030, at a Compound Annual Growth Rate (CAGR) of 11.0% during the forecast period.

The US & Canada market for Voice Analytics is estimated to increase from $ million in 2024 to reach $ million by 2030, at a CAGR of % during the forecast period of 2025 through 2030.

The China market for Voice Analytics is estimated to increase from $ million in 2024 to reach $ million by 2030, at a CAGR of % during the forecast period of 2025 through 2030.

The Europe market for Voice Analytics is estimated to increase from $ million in 2024 to reach $ million by 2030, at a CAGR of % during the forecast period of 2025 through 2030.

The global key companies of Voice Analytics include Verint Systems, NICE, Avaya, ThoughtSpot, Uniphore, Calabrio, Talkdesk, RankMiner and VoiceBase, etc. In 2023, the global top five players had a share approximately % in terms of revenue.

Voice Analytics is widely used in various fields, such as Sentiment Analysis, Sales & Marketing, Risk & Fraud Detection and Call Monitoring, etc. Sentiment Analysis provides greatest supports to the Voice Analytics industry development. In 2023, global % revenue of Voice Analytics went into Sentiment Analysis filed and the proportion will reach to % in 2030.
Report Covers:
This report presents an overview of global market for Voice Analytics market size. Analyses of the global market trends, with historic market revenue data for 2019 - 2023, estimates for 2024, and projections of CAGR through 2030.
This report researches the key producers of Voice Analytics, also provides the revenue of main regions and countries. of the upcoming market potential for Voice Analytics, and key regions/countries of focus to forecast this market into various segments and sub-segments. Country specific data and market value analysis for the U.S., Canada, Mexico, Brazil, China, Japan, South Korea, Southeast Asia, India, Germany, the U.K., Italy, Middle East, Africa, and Other Countries.

This report focuses on the Voice Analytics revenue, market share and industry ranking of main companies, data from 2019 to 2024. Identification of the major stakeholders in the global Voice Analytics market, and analysis of their competitive landscape and market positioning based on recent developments and segmental revenues. This report will help stakeholders to understand the competitive landscape and gain more insights and position their businesses and market strategies in a better way.

This report analyzes the segments data by Type and by Application, revenue, and growth rate, from 2019 to 2030. Evaluation and forecast the market size for Voice Analytics revenue, projected growth trends, production technology, application and end-user industry.

Market Segmentation
  • Report Metric

  • Details

  • Report Title

  • Global Voice Analytics Market Insights, Forecast to 2030

  • Forecasted Market Size in 2030

  • US$ 1265.6 million

  • CAGR(2024-2030)

  • 11%

  • Market Size Available for Years

  • 2024-2030

  • Global Voice Analytics Companies Covered

  • Verint Systems

    NICE

    Avaya

    ThoughtSpot

    Uniphore

    Calabrio

    Talkdesk

    RankMiner

    VoiceBase

    Beyond Verbal

  • Global Voice Analytics Market, by Region

  • North America (U.S., Canada, Mexico)

    Europe (Germany, France, UK, Italy, etc.)

    Asia Pacific (China, Japan, South Korea, Southeast Asia, India, etc.)

    South America (Brazil, etc.)

    Middle East and Africa (Turkey, GCC Countries, Africa, etc.)

  • Global Voice Analytics Market, Segment by Type

  • Cloud

    On-Premises

  • Global Voice Analytics Market, Segment by Application

  • Sentiment Analysis

    Sales & Marketing

    Risk & Fraud Detection

    Call Monitoring

    Others

  • Forecast Units

  • Million USD

  • Report Coverage

  • Revenue and volume forecast, company share, competitive landscape, growth factors and trends

Chapter Outline
Chapter Outline
Chapter 1: Introduces the report scope of the report, executive summary of different market segments (product type, application, etc), including the market size of each market segment, future development potential, and so on. It offers a high-level view of the current state of the market and its likely evolution in the short to mid-term, and long term.
Chapter 2: Revenue of Voice Analytics in global and regional level. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space, and capacity of each country in the world. This section also introduces the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by companies in the industry, and the analysis of relevant policies in the industry.
Chapter 3: Detailed analysis of Voice Analytics companies’ competitive landscape, revenue, market share and industry ranking, latest development plan, merger, and acquisition information, etc.
Chapter 4: Provides the analysis of various market segments by Type, covering the revenue, and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 5: Provides the analysis of various market segments by Application, covering the revenue, and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 6: North America (US & Canada) by Type, by Application and by country, revenue for each segment.
Chapter 7: Europe by Type, by Application and by country, revenue for each segment.
Chapter 8: China by Type, and by Application, revenue for each segment.
Chapter 9: Asia (excluding China) by Type, by Application and by region, revenue for each segment.
Chapter 10: Middle East, Africa, and Latin America by Type, by Application and by country, revenue for each segment.
Chapter 11: Provides profiles of key companies, introducing the basic situation of the main companies in the market in detail, including product descriptions and specifications, Voice Analytics revenue, gross margin, and recent development, etc.
Chapter 12: Analyst's Viewpoints/Conclusions

Table of Contents

1 Report Overview
1.1 Study Scope
1.2 Market Analysis by Type
1.2.1 Global Voice Analytics Market Size Growth Rate by Type, 2019 VS 2023 VS 2030
1.2.2 Cloud
1.2.3 On-Premises
1.3 Market by Application
1.3.1 Global Voice Analytics Market Size Growth Rate by Application, 2019 VS 2023 VS 2030
1.3.2 Sentiment Analysis
1.3.3 Sales & Marketing
1.3.4 Risk & Fraud Detection
1.3.5 Call Monitoring
1.3.6 Others
1.4 Assumptions and Limitations
1.5 Study Objectives
1.6 Years Considered
2 Global Growth Trends
2.1 Global Voice Analytics Market Perspective (2019-2030)
2.2 Global Voice Analytics Growth Trends by Region
2.2.1 Voice Analytics Market Size by Region: 2019 VS 2023 VS 2030
2.2.2 Voice Analytics Historic Market Size by Region (2019-2024)
2.2.3 Voice Analytics Forecasted Market Size by Region (2025-2030)
2.3 Voice Analytics Market Dynamics
2.3.1 Voice Analytics Industry Trends
2.3.2 Voice Analytics Market Drivers
2.3.3 Voice Analytics Market Challenges
2.3.4 Voice Analytics Market Restraints
3 Competition Landscape by Key Players
3.1 Global Revenue Voice Analytics by Players
3.1.1 Global Voice Analytics Revenue by Players (2019-2024)
3.1.2 Global Voice Analytics Revenue Market Share by Players (2019-2024)
3.2 Global Voice Analytics Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
3.3 Global Key Players of Voice Analytics, Ranking by Revenue, 2022 VS 2023 VS 2024
3.4 Global Voice Analytics Market Concentration Ratio
3.4.1 Global Voice Analytics Market Concentration Ratio (CR5 and HHI)
3.4.2 Global Top 10 and Top 5 Companies by Voice Analytics Revenue in 2023
3.5 Global Key Players of Voice Analytics Head office and Area Served
3.6 Global Key Players of Voice Analytics, Product and Application
3.7 Global Key Players of Voice Analytics, Date of Enter into This Industry
3.8 Mergers & Acquisitions, Expansion Plans
4 Voice Analytics Breakdown Data by Type
4.1 Global Voice Analytics Historic Market Size by Type (2019-2024)
4.2 Global Voice Analytics Forecasted Market Size by Type (2025-2030)
5 Voice Analytics Breakdown Data by Application
5.1 Global Voice Analytics Historic Market Size by Application (2019-2024)
5.2 Global Voice Analytics Forecasted Market Size by Application (2025-2030)
6 North America
6.1 North America Voice Analytics Market Size (2019-2030)
6.2 North America Voice Analytics Market Size by Type
6.2.1 North America Voice Analytics Market Size by Type (2019-2024)
6.2.2 North America Voice Analytics Market Size by Type (2025-2030)
6.2.3 North America Voice Analytics Market Share by Type (2019-2030)
6.3 North America Voice Analytics Market Size by Application
6.3.1 North America Voice Analytics Market Size by Application (2019-2024)
6.3.2 North America Voice Analytics Market Size by Application (2025-2030)
6.3.3 North America Voice Analytics Market Share by Application (2019-2030)
6.4 North America Voice Analytics Market Size by Country
6.4.1 North America Voice Analytics Market Size by Country: 2019 VS 2023 VS 2030
6.4.2 North America Voice Analytics Market Size by Country (2019-2024)
6.4.3 North America Voice Analytics Market Size by Country (2025-2030)
6.4.4 U.S.
6.4.5 Canada
7 Europe
7.1 Europe Voice Analytics Market Size (2019-2030)
7.2 Europe Voice Analytics Market Size by Type
7.2.1 Europe Voice Analytics Market Size by Type (2019-2024)
7.2.2 Europe Voice Analytics Market Size by Type (2025-2030)
7.2.3 Europe Voice Analytics Market Share by Type (2019-2030)
7.3 Europe Voice Analytics Market Size by Application
7.3.1 Europe Voice Analytics Market Size by Application (2019-2024)
7.3.2 Europe Voice Analytics Market Size by Application (2025-2030)
7.3.3 Europe Voice Analytics Market Share by Application (2019-2030)
7.4 Europe Voice Analytics Market Size by Country
7.4.1 Europe Voice Analytics Market Size by Country: 2019 VS 2023 VS 2030
7.4.2 Europe Voice Analytics Market Size by Country (2019-2024)
7.4.3 Europe Voice Analytics Market Size by Country (2025-2030)
7.4.3 Germany
7.4.4 France
7.4.5 U.K.
7.4.6 Italy
7.4.7 Russia
7.4.8 Nordic Countries
8 China
8.1 China Voice Analytics Market Size (2019-2030)
8.2 China Voice Analytics Market Size by Type
8.2.1 China Voice Analytics Market Size by Type (2019-2024)
8.2.2 China Voice Analytics Market Size by Type (2025-2030)
8.2.3 China Voice Analytics Market Share by Type (2019-2030)
8.3 China Voice Analytics Market Size by Application
8.3.1 China Voice Analytics Market Size by Application (2019-2024)
8.3.2 China Voice Analytics Market Size by Application (2025-2030)
8.3.3 China Voice Analytics Market Share by Application (2019-2030)
9 Asia (excluding China)
9.1 Asia Voice Analytics Market Size (2019-2030)
9.2 Asia Voice Analytics Market Size by Type
9.2.1 Asia Voice Analytics Market Size by Type (2019-2024)
9.2.2 Asia Voice Analytics Market Size by Type (2025-2030)
9.2.3 Asia Voice Analytics Market Share by Type (2019-2030)
9.3 Asia Voice Analytics Market Size by Application
9.3.1 Asia Voice Analytics Market Size by Application (2019-2024)
9.3.2 Asia Voice Analytics Market Size by Application (2025-2030)
9.3.3 Asia Voice Analytics Market Share by Application (2019-2030)
9.4 Asia Voice Analytics Market Size by Region
9.4.1 Asia Voice Analytics Market Size by Region: 2019 VS 2023 VS 2030
9.4.2 Asia Voice Analytics Market Size by Region (2019-2024)
9.4.3 Asia Voice Analytics Market Size by Region (2025-2030)
9.4.4 Japan
9.4.5 South Korea
9.4.6 China Taiwan
9.4.7 Southeast Asia
9.4.8 India
9.4.9 Australia
10 Middle East, Africa, and Latin America
10.1 Middle East, Africa, and Latin America Voice Analytics Market Size (2019-2030)
10.2 Middle East, Africa, and Latin America Voice Analytics Market Size by Type
10.2.1 Middle East, Africa, and Latin America Voice Analytics Market Size by Type (2019-2024)
10.2.2 Middle East, Africa, and Latin America Voice Analytics Market Size by Type (2025-2030)
10.2.3 Middle East, Africa, and Latin America Voice Analytics Market Share by Type (2019-2030)
10.3 Middle East, Africa, and Latin America Voice Analytics Market Size by Application
10.3.1 Middle East, Africa, and Latin America Voice Analytics Market Size by Application (2019-2024)
10.3.2 Middle East, Africa, and Latin America Voice Analytics Market Size by Application (2025-2030)
10.3.3 Middle East, Africa, and Latin America Voice Analytics Market Share by Application (2019-2030)
10.4 Middle East, Africa, and Latin America Voice Analytics Market Size by Country
10.4.1 Middle East, Africa, and Latin America Voice Analytics Market Size by Country: 2019 VS 2023 VS 2030
10.4.2 Middle East, Africa, and Latin America Voice Analytics Market Size by Country (2019-2024)
10.4.3 Middle East, Africa, and Latin America Voice Analytics Market Size by Country (2025-2030)
10.4.4 Brazil
10.4.5 Mexico
10.4.6 Turkey
10.4.7 Saudi Arabia
10.4.8 Israel
10.4.9 GCC Countries
11 Key Players Profiles
11.1 Verint Systems
11.1.1 Verint Systems Company Details
11.1.2 Verint Systems Business Overview
11.1.3 Verint Systems Voice Analytics Introduction
11.1.4 Verint Systems Revenue in Voice Analytics Business (2019-2024)
11.1.5 Verint Systems Recent Developments
11.2 NICE
11.2.1 NICE Company Details
11.2.2 NICE Business Overview
11.2.3 NICE Voice Analytics Introduction
11.2.4 NICE Revenue in Voice Analytics Business (2019-2024)
11.2.5 NICE Recent Developments
11.3 Avaya
11.3.1 Avaya Company Details
11.3.2 Avaya Business Overview
11.3.3 Avaya Voice Analytics Introduction
11.3.4 Avaya Revenue in Voice Analytics Business (2019-2024)
11.3.5 Avaya Recent Developments
11.4 ThoughtSpot
11.4.1 ThoughtSpot Company Details
11.4.2 ThoughtSpot Business Overview
11.4.3 ThoughtSpot Voice Analytics Introduction
11.4.4 ThoughtSpot Revenue in Voice Analytics Business (2019-2024)
11.4.5 ThoughtSpot Recent Developments
11.5 Uniphore
11.5.1 Uniphore Company Details
11.5.2 Uniphore Business Overview
11.5.3 Uniphore Voice Analytics Introduction
11.5.4 Uniphore Revenue in Voice Analytics Business (2019-2024)
11.5.5 Uniphore Recent Developments
11.6 Calabrio
11.6.1 Calabrio Company Details
11.6.2 Calabrio Business Overview
11.6.3 Calabrio Voice Analytics Introduction
11.6.4 Calabrio Revenue in Voice Analytics Business (2019-2024)
11.6.5 Calabrio Recent Developments
11.7 Talkdesk
11.7.1 Talkdesk Company Details
11.7.2 Talkdesk Business Overview
11.7.3 Talkdesk Voice Analytics Introduction
11.7.4 Talkdesk Revenue in Voice Analytics Business (2019-2024)
11.7.5 Talkdesk Recent Developments
11.8 RankMiner
11.8.1 RankMiner Company Details
11.8.2 RankMiner Business Overview
11.8.3 RankMiner Voice Analytics Introduction
11.8.4 RankMiner Revenue in Voice Analytics Business (2019-2024)
11.8.5 RankMiner Recent Developments
11.9 VoiceBase
11.9.1 VoiceBase Company Details
11.9.2 VoiceBase Business Overview
11.9.3 VoiceBase Voice Analytics Introduction
11.9.4 VoiceBase Revenue in Voice Analytics Business (2019-2024)
11.9.5 VoiceBase Recent Developments
11.10 Beyond Verbal
11.10.1 Beyond Verbal Company Details
11.10.2 Beyond Verbal Business Overview
11.10.3 Beyond Verbal Voice Analytics Introduction
11.10.4 Beyond Verbal Revenue in Voice Analytics Business (2019-2024)
11.10.5 Beyond Verbal Recent Developments
12 Analyst's Viewpoints/Conclusions
13 Appendix
13.1 Research Methodology
13.1.1 Methodology/Research Approach
13.1.2 Data Source
13.2 Disclaimer
13.3 Author Details

Table of Figures

List of Tables
    Table 1. Global Voice Analytics Market Size Growth Rate by Type (US$ Million), 2019 VS 2023 VS 2030
    Table 2. Key Players of Cloud
    Table 3. Key Players of On-Premises
    Table 4. Global Voice Analytics Market Size Growth Rate by Application (US$ Million), 2019 VS 2023 VS 2030
    Table 5. Global Voice Analytics Market Size Growth Rate (CAGR) by Region (US$ Million): 2019 VS 2023 VS 2030
    Table 6. Global Voice Analytics Market Size by Region (2019-2024) & (US$ Million)
    Table 7. Global Voice Analytics Market Share by Region (2019-2024)
    Table 8. Global Voice Analytics Forecasted Market Size by Region (2025-2030) & (US$ Million)
    Table 9. Global Voice Analytics Market Share by Region (2025-2030)
    Table 10. Voice Analytics Market Trends
    Table 11. Voice Analytics Market Drivers
    Table 12. Voice Analytics Market Challenges
    Table 13. Voice Analytics Market Restraints
    Table 14. Global Voice Analytics Revenue by Players (2019-2024) & (US$ Million)
    Table 15. Global Voice Analytics Revenue Share by Players (2019-2024)
    Table 16. Global Top Voice Analytics by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Voice Analytics as of 2023)
    Table 17. Global Voice Analytics Industry Ranking 2022 VS 2023 VS 2024
    Table 18. Global 5 Largest Players Market Share by Voice Analytics Revenue (CR5 and HHI) & (2019-2024)
    Table 19. Global Key Players of Voice Analytics, Headquarters and Area Served
    Table 20. Global Key Players of Voice Analytics, Product and Application
    Table 21. Global Key Players of Voice Analytics, Product and Application
    Table 22. Mergers & Acquisitions, Expansion Plans
    Table 23. Global Voice Analytics Market Size by Type (2019-2024) & (US$ Million)
    Table 24. Global Voice Analytics Revenue Market Share by Type (2019-2024)
    Table 25. Global Voice Analytics Forecasted Market Size by Type (2025-2030) & (US$ Million)
    Table 26. Global Voice Analytics Revenue Market Share by Type (2025-2030)
    Table 27. Global Voice Analytics Market Size by Application (2019-2024) & (US$ Million)
    Table 28. Global Voice Analytics Revenue Share by Application (2019-2024)
    Table 29. Global Voice Analytics Forecasted Market Size by Application (2025-2030) & (US$ Million)
    Table 30. Global Voice Analytics Revenue Share by Application (2025-2030)
    Table 31. North America Voice Analytics Market Size by Type (2019-2024) & (US$ Million)
    Table 32. North America Voice Analytics Market Size by Type (2025-2030) & (US$ Million)
    Table 33. North America Voice Analytics Market Size by Application (2019-2024) & (US$ Million)
    Table 34. North America Voice Analytics Market Size by Application (2025-2030) & (US$ Million)
    Table 35. North America Voice Analytics Growth Rate (CAGR) by Country (US$ Million): 2019 VS 2023 VS 2030
    Table 36. North America Voice Analytics Market Size by Country (2019-2024) & (US$ Million)
    Table 37. North America Voice Analytics Market Size by Country (2025-2030) & (US$ Million)
    Table 38. Europe Voice Analytics Market Size by Type (2019-2024) & (US$ Million)
    Table 39. Europe Voice Analytics Market Size by Type (2025-2030) & (US$ Million)
    Table 40. Europe Voice Analytics Market Size by Application (2019-2024) & (US$ Million)
    Table 41. Europe Voice Analytics Market Size by Application (2025-2030) & (US$ Million)
    Table 42. Europe Voice Analytics Growth Rate (CAGR) by Country (US$ Million): 2019 VS 2023 VS 2030
    Table 43. Europe Voice Analytics Market Size by Country (2019-2024) & (US$ Million)
    Table 44. Europe Voice Analytics Market Size by Country (2025-2030) & (US$ Million)
    Table 45. China Voice Analytics Market Size by Type (2019-2024) & (US$ Million)
    Table 46. China Voice Analytics Market Size by Type (2025-2030) & (US$ Million)
    Table 47. China Voice Analytics Market Size by Application (2019-2024) & (US$ Million)
    Table 48. China Voice Analytics Market Size by Application (2025-2030) & (US$ Million)
    Table 49. Asia Voice Analytics Market Size by Type (2019-2024) & (US$ Million)
    Table 50. Asia Voice Analytics Market Size by Type (2025-2030) & (US$ Million)
    Table 51. Asia Voice Analytics Market Size by Application (2019-2024) & (US$ Million)
    Table 52. Asia Voice Analytics Market Size by Application (2025-2030) & (US$ Million)
    Table 53. Asia Voice Analytics Growth Rate (CAGR) by Region (US$ Million): 2019 VS 2023 VS 2030
    Table 54. Asia Voice Analytics Market Size by Region (2019-2024) & (US$ Million)
    Table 55. Asia Voice Analytics Market Size by Region (2025-2030) & (US$ Million)
    Table 56. Middle East, Africa, and Latin America Voice Analytics Market Size by Type (2019-2024) & (US$ Million)
    Table 57. Middle East, Africa, and Latin America Voice Analytics Market Size by Type (2025-2030) & (US$ Million)
    Table 58. Middle East, Africa, and Latin America Voice Analytics Market Size by Application (2019-2024) & (US$ Million)
    Table 59. Middle East, Africa, and Latin America Voice Analytics Market Size by Application (2025-2030) & (US$ Million)
    Table 60. Middle East, Africa, and Latin America Voice Analytics Growth Rate (CAGR) by Country (US$ Million): 2019 VS 2023 VS 2030
    Table 61. Middle East, Africa, and Latin America Voice Analytics Market Size by Country (2019-2024) & (US$ Million)
    Table 62. Middle East, Africa, and Latin America Voice Analytics Market Size by Country (2025-2030) & (US$ Million)
    Table 63. Verint Systems Company Details
    Table 64. Verint Systems Business Overview
    Table 65. Verint Systems Voice Analytics Product
    Table 66. Verint Systems Revenue in Voice Analytics Business (2019-2024) & (US$ Million)
    Table 67. Verint Systems Recent Developments
    Table 68. NICE Company Details
    Table 69. NICE Business Overview
    Table 70. NICE Voice Analytics Product
    Table 71. NICE Revenue in Voice Analytics Business (2019-2024) & (US$ Million)
    Table 72. NICE Recent Developments
    Table 73. Avaya Company Details
    Table 74. Avaya Business Overview
    Table 75. Avaya Voice Analytics Product
    Table 76. Avaya Revenue in Voice Analytics Business (2019-2024) & (US$ Million)
    Table 77. Avaya Recent Developments
    Table 78. ThoughtSpot Company Details
    Table 79. ThoughtSpot Business Overview
    Table 80. ThoughtSpot Voice Analytics Product
    Table 81. ThoughtSpot Revenue in Voice Analytics Business (2019-2024) & (US$ Million)
    Table 82. ThoughtSpot Recent Developments
    Table 83. Uniphore Company Details
    Table 84. Uniphore Business Overview
    Table 85. Uniphore Voice Analytics Product
    Table 86. Uniphore Revenue in Voice Analytics Business (2019-2024) & (US$ Million)
    Table 87. Uniphore Recent Developments
    Table 88. Calabrio Company Details
    Table 89. Calabrio Business Overview
    Table 90. Calabrio Voice Analytics Product
    Table 91. Calabrio Revenue in Voice Analytics Business (2019-2024) & (US$ Million)
    Table 92. Calabrio Recent Developments
    Table 93. Talkdesk Company Details
    Table 94. Talkdesk Business Overview
    Table 95. Talkdesk Voice Analytics Product
    Table 96. Talkdesk Revenue in Voice Analytics Business (2019-2024) & (US$ Million)
    Table 97. Talkdesk Recent Developments
    Table 98. RankMiner Company Details
    Table 99. RankMiner Business Overview
    Table 100. RankMiner Voice Analytics Product
    Table 101. RankMiner Revenue in Voice Analytics Business (2019-2024) & (US$ Million)
    Table 102. RankMiner Recent Developments
    Table 103. VoiceBase Company Details
    Table 104. VoiceBase Business Overview
    Table 105. VoiceBase Voice Analytics Product
    Table 106. VoiceBase Revenue in Voice Analytics Business (2019-2024) & (US$ Million)
    Table 107. VoiceBase Recent Developments
    Table 108. Beyond Verbal Company Details
    Table 109. Beyond Verbal Business Overview
    Table 110. Beyond Verbal Voice Analytics Product
    Table 111. Beyond Verbal Revenue in Voice Analytics Business (2019-2024) & (US$ Million)
    Table 112. Beyond Verbal Recent Developments
    Table 113. Research Programs/Design for This Report
    Table 114. Key Data Information from Secondary Sources
    Table 115. Key Data Information from Primary Sources
List of Figures
    Figure 1. Global Voice Analytics Market Size Growth Rate by Type, 2019 VS 2023 VS 2030 (US$ Million)
    Figure 2. Global Voice Analytics Market Share by Type: 2023 VS 2030
    Figure 3. Cloud Features
    Figure 4. On-Premises Features
    Figure 5. Global Voice Analytics Market Size Growth Rate by Application, 2019 VS 2023 VS 2030 (US$ Million)
    Figure 6. Global Voice Analytics Market Share by Application: 2023 VS 2030
    Figure 7. Sentiment Analysis Case Studies
    Figure 8. Sales & Marketing Case Studies
    Figure 9. Risk & Fraud Detection Case Studies
    Figure 10. Call Monitoring Case Studies
    Figure 11. Others Case Studies
    Figure 12. Voice Analytics Report Years Considered
    Figure 13. Global Voice Analytics Market Size (US$ Million), Year-over-Year: 2019-2030
    Figure 14. Global Voice Analytics Market Size, (US$ Million), 2019 VS 2023 VS 2030
    Figure 15. Global Voice Analytics Market Share by Region: 2023 VS 2030
    Figure 16. Global Voice Analytics Market Share by Players in 2023
    Figure 17. Global Top Voice Analytics Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Voice Analytics as of 2023)
    Figure 18. The Top 10 and 5 Players Market Share by Voice Analytics Revenue in 2023
    Figure 19. North America Voice Analytics Market Size YoY Growth (2019-2030) & (US$ Million)
    Figure 20. North America Voice Analytics Market Share by Type (2019-2030)
    Figure 21. North America Voice Analytics Market Share by Application (2019-2030)
    Figure 22. North America Voice Analytics Market Share by Country (2019-2030)
    Figure 23. United States Voice Analytics Market Size YoY Growth (2019-2030) & (US$ Million)
    Figure 24. Canada Voice Analytics Market Size YoY Growth (2019-2030) & (US$ Million)
    Figure 25. Europe Voice Analytics Market Size YoY (2019-2030) & (US$ Million)
    Figure 26. Europe Voice Analytics Market Share by Type (2019-2030)
    Figure 27. Europe Voice Analytics Market Share by Application (2019-2030)
    Figure 28. Europe Voice Analytics Market Share by Country (2019-2030)
    Figure 29. Germany Voice Analytics Market Size YoY Growth (2019-2030) & (US$ Million)
    Figure 30. France Voice Analytics Market Size YoY Growth (2019-2030) & (US$ Million)
    Figure 31. U.K. Voice Analytics Market Size YoY Growth (2019-2030) & (US$ Million)
    Figure 32. Italy Voice Analytics Market Size YoY Growth (2019-2030) & (US$ Million)
    Figure 33. Russia Voice Analytics Market Size YoY Growth (2019-2030) & (US$ Million)
    Figure 34. Nordic Countries Voice Analytics Market Size YoY Growth (2019-2030) & (US$ Million)
    Figure 35. China Voice Analytics Market Size YoY (2019-2030) & (US$ Million)
    Figure 36. China Voice Analytics Market Share by Type (2019-2030)
    Figure 37. China Voice Analytics Market Share by Application (2019-2030)
    Figure 38. Asia Voice Analytics Market Size YoY (2019-2030) & (US$ Million)
    Figure 39. Asia Voice Analytics Market Share by Type (2019-2030)
    Figure 40. Asia Voice Analytics Market Share by Application (2019-2030)
    Figure 41. Asia Voice Analytics Market Share by Region (2019-2030)
    Figure 42. Japan Voice Analytics Market Size YoY Growth (2019-2030) & (US$ Million)
    Figure 43. South Korea Voice Analytics Market Size YoY Growth (2019-2030) & (US$ Million)
    Figure 44. China Taiwan Voice Analytics Market Size YoY Growth (2019-2030) & (US$ Million)
    Figure 45. Southeast Asia Voice Analytics Market Size YoY Growth (2019-2030) & (US$ Million)
    Figure 46. India Voice Analytics Market Size YoY Growth (2019-2030) & (US$ Million)
    Figure 47. Australia Voice Analytics Market Size YoY Growth (2019-2030) & (US$ Million)
    Figure 48. Middle East, Africa, and Latin America Voice Analytics Market Size YoY (2019-2030) & (US$ Million)
    Figure 49. Middle East, Africa, and Latin America Voice Analytics Market Share by Type (2019-2030)
    Figure 50. Middle East, Africa, and Latin America Voice Analytics Market Share by Application (2019-2030)
    Figure 51. Middle East, Africa, and Latin America Voice Analytics Market Share by Country (2019-2030)
    Figure 52. Brazil Voice Analytics Market Size YoY Growth (2019-2030) & (US$ Million)
    Figure 53. Mexico Voice Analytics Market Size YoY Growth (2019-2030) & (US$ Million)
    Figure 54. Turkey Voice Analytics Market Size YoY Growth (2019-2030) & (US$ Million)
    Figure 55. Saudi Arabia Voice Analytics Market Size YoY Growth (2019-2030) & (US$ Million)
    Figure 56. Israel Voice Analytics Market Size YoY Growth (2019-2030) & (US$ Million)
    Figure 57. GCC Countries Voice Analytics Market Size YoY Growth (2019-2030) & (US$ Million)
    Figure 58. Verint Systems Revenue Growth Rate in Voice Analytics Business (2019-2024)
    Figure 59. NICE Revenue Growth Rate in Voice Analytics Business (2019-2024)
    Figure 60. Avaya Revenue Growth Rate in Voice Analytics Business (2019-2024)
    Figure 61. ThoughtSpot Revenue Growth Rate in Voice Analytics Business (2019-2024)
    Figure 62. Uniphore Revenue Growth Rate in Voice Analytics Business (2019-2024)
    Figure 63. Calabrio Revenue Growth Rate in Voice Analytics Business (2019-2024)
    Figure 64. Talkdesk Revenue Growth Rate in Voice Analytics Business (2019-2024)
    Figure 65. RankMiner Revenue Growth Rate in Voice Analytics Business (2019-2024)
    Figure 66. VoiceBase Revenue Growth Rate in Voice Analytics Business (2019-2024)
    Figure 67. Beyond Verbal Revenue Growth Rate in Voice Analytics Business (2019-2024)
    Figure 68. Bottom-up and Top-down Approaches for This Report
    Figure 69. Data Triangulation
    Figure 70. Key Executives Interviewed

Description

Voice analytics refers to the process of evaluating recorded calls to collect information.  Voice analytical is done to improve communication and future interaction with customers. In order to resolve customer issues or concerns, resulting in increased sales as well as improved customer satisfaction, Various market players adopting smart technology of voice analytics.

Market Analysis and Insights: Global Voice Analytics Market
The global Voice Analytics market is projected to grow from US$ 676.7 million in 2024 to US$ 1265.6 million by 2030, at a Compound Annual Growth Rate (CAGR) of 11.0% during the forecast period.

The US & Canada market for Voice Analytics is estimated to increase from $ million in 2024 to reach $ million by 2030, at a CAGR of % during the forecast period of 2025 through 2030.

The China market for Voice Analytics is estimated to increase from $ million in 2024 to reach $ million by 2030, at a CAGR of % during the forecast period of 2025 through 2030.

The Europe market for Voice Analytics is estimated to increase from $ million in 2024 to reach $ million by 2030, at a CAGR of % during the forecast period of 2025 through 2030.

The global key companies of Voice Analytics include Verint Systems, NICE, Avaya, ThoughtSpot, Uniphore, Calabrio, Talkdesk, RankMiner and VoiceBase, etc. In 2023, the global top five players had a share approximately % in terms of revenue.

Voice Analytics is widely used in various fields, such as Sentiment Analysis, Sales & Marketing, Risk & Fraud Detection and Call Monitoring, etc. Sentiment Analysis provides greatest supports to the Voice Analytics industry development. In 2023, global % revenue of Voice Analytics went into Sentiment Analysis filed and the proportion will reach to % in 2030.
Report Covers:
This report presents an overview of global market for Voice Analytics market size. Analyses of the global market trends, with historic market revenue data for 2019 - 2023, estimates for 2024, and projections of CAGR through 2030.
This report researches the key producers of Voice Analytics, also provides the revenue of main regions and countries. of the upcoming market potential for Voice Analytics, and key regions/countries of focus to forecast this market into various segments and sub-segments. Country specific data and market value analysis for the U.S., Canada, Mexico, Brazil, China, Japan, South Korea, Southeast Asia, India, Germany, the U.K., Italy, Middle East, Africa, and Other Countries.

This report focuses on the Voice Analytics revenue, market share and industry ranking of main companies, data from 2019 to 2024. Identification of the major stakeholders in the global Voice Analytics market, and analysis of their competitive landscape and market positioning based on recent developments and segmental revenues. This report will help stakeholders to understand the competitive landscape and gain more insights and position their businesses and market strategies in a better way.

This report analyzes the segments data by Type and by Application, revenue, and growth rate, from 2019 to 2030. Evaluation and forecast the market size for Voice Analytics revenue, projected growth trends, production technology, application and end-user industry.

Market Segmentation
Chapter Outline
Chapter Outline
Chapter 1: Introduces the report scope of the report, executive summary of different market segments (product type, application, etc), including the market size of each market segment, future development potential, and so on. It offers a high-level view of the current state of the market and its likely evolution in the short to mid-term, and long term.
Chapter 2: Revenue of Voice Analytics in global and regional level. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space, and capacity of each country in the world. This section also introduces the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by companies in the industry, and the analysis of relevant policies in the industry.
Chapter 3: Detailed analysis of Voice Analytics companies’ competitive landscape, revenue, market share and industry ranking, latest development plan, merger, and acquisition information, etc.
Chapter 4: Provides the analysis of various market segments by Type, covering the revenue, and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 5: Provides the analysis of various market segments by Application, covering the revenue, and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 6: North America (US & Canada) by Type, by Application and by country, revenue for each segment.
Chapter 7: Europe by Type, by Application and by country, revenue for each segment.
Chapter 8: China by Type, and by Application, revenue for each segment.
Chapter 9: Asia (excluding China) by Type, by Application and by region, revenue for each segment.
Chapter 10: Middle East, Africa, and Latin America by Type, by Application and by country, revenue for each segment.
Chapter 11: Provides profiles of key companies, introducing the basic situation of the main companies in the market in detail, including product descriptions and specifications, Voice Analytics revenue, gross margin, and recent development, etc.
Chapter 12: Analyst's Viewpoints/Conclusions

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Global Voice Analytics Market Insights, Forecast to 2030

Industry: Service & Software

Published: 2024-04-16

Pages: 106 Pages

Report ld: 2902417

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